Getting help quickly
- Payments and refunds: choose the payment or refund topic and, signed in, the order it is about; otherwise include the email address you paid with and the Razorpay payment ID or order number from your receipt. See the Cancellation and Refund Policy.
- Access to a course or a live session: include the course code (for example ARC-401) and the session date. See the Shipping and Delivery Policy for when access starts.
- Your account: most changes, including deletion, can be made on your account page.
- A security problem in Diomgis: choose that topic; see how we handle reports.
Grievance Officer
In line with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000, complaints about our services, payments or the handling of your personal data can be sent to our Grievance Officer:
- Name
- Sigmoid
- Designation
- Grievance Officer, Sigmoid Vedanta Technologies
- contact@diomgis.com
- Phone
- +91 77367 53888
- Address
- Sigmoid Vedanta Technologies, 5/2197, CHERUVICKAL, SREEKARYAM - 695017
Make a complaint with the contact form (the topic "A complaint to our Grievance Officer"), or write to the Grievance Officer at the address above. We acknowledge every complaint within 48 hours and resolve it within one month of receiving it, and tell you the outcome in writing.
Company details
- Platform
- Diomgis (diomgis.com), an online learning platform
- Operated by
- Sigmoid Vedanta Technologies
- Type
- Micro enterprise registered under the Udyam scheme, Ministry of Micro, Small and Medium Enterprises, Government of India
- Udyam registration
- UDYAM-KL-12-XXXXXXX (full number on request)
- Address
- Sigmoid Vedanta Technologies, 5/2197, CHERUVICKAL, SREEKARYAM - 695017
- contact@diomgis.com
- Phone
- +91 77367 53888
- Hours
- Monday to Friday, 09:30 to 18:30 IST (UTC+5:30)